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Welcome to Rentu.lt – Short - term and long-term accommodation rental service in Lithuania.
By accessing or using our Website or Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree, you must discontinue use of the Rentu.lt Website or Mobile Application.

INTRODUCTION

• Rentu.lt (Website, Service, Platform, System) - a website accessible at the address www.rentu.lt
• Guest - (Regular User, Renter)   - an individual who has completed Registration and is currently using the service's functionality to search for daily or monthly rental offers in Lithuania.
• Host  (Property Owner", Landlord", " Home owner") - an individual or legal entity who has completed registration on the Website and offers rental services by publishing Advertisements through the Website or Mobile Application.
• User - any individual who has completed registration in the system and is using the website's functionality for personal purposes.
• Visitor - any individual who visits our service and has not created a personal account.
• Advertisement (" Rental offer", "Real Estate Object", Property listing ) - a public offer placed by the Host on the service containing a combination of textual and/or visual materials about the object with the purpose of presenting the accommodation service.
• Rental Request  (Message) - an electronic message sent by a User to a Host through the Website, expressing interest in concluding a rental agreement.
• Personal Account - the User's personal section, accessible after completing registration and necessary for storing personal information, as well as using all the functional capabilities of the service.
• Moderator - a Rentu.lt employee or authorized representative responsible for monitoring user activity and ensuring compliance with the Website’s rules and policies.

 

INTRODUCTION

• All rights to the Rentu.lt website belong to MB Netvizija, company code 306122028.
• By registering and using the service, you agree to the terms of this User Agreement and take responsibility for actions related to the use of the Website.
• Rentu.lt may amend these Terms at any time without prior notice. Users are responsible for reviewing the Terms regularly for updates.

 

COOPERATION CONDITIONS

• Rentu.lt offers the User, under the terms of this User Agreement, the opportunity to use the service and additional functionality available after registration.
• Rentu.lt exclusively serves as a platform for users to search, post, and manage rental listings independently. Rentu.lt does not manage the posted listings, act as an intermediary, or participate in any agreements between parties (tenant and landlord).
• Rentu.lt is not responsible for the accuracy, authenticity, or absence of intellectual property rights to the information provided by the user on the service, as well as for the actions of users that may cause harm or damage to themselves or third parties.
• The site administration is not responsible for service disruptions caused by the fault of the telecommunications service provider, viruses, or other external impacts on the system.
• The site administration is not responsible and does not compensate for any losses in the event of unauthorized access to the Personal Account due to the user's loss of registration data for connecting to the service.

 

USER REGISTRATION AND PERSONAL ACCOUNT

• Rentu.lt allows users to use the service in a limited capacity without registration (such as browsing listings, photos, and external pages of the site). Full access to the functionality and sections of the service is possible after successful registration and completion of the email verification process.
• By providing personal information during registration (creating an account in the Personal Account), the user understands that this information becomes known to the site administration and gives consent for its processing to ensure the functioning of the Website and provision of services.
• By registering or entering their data on the Rentu.lt website, the user consents to receive notifications of advertising or informational nature through phone calls, SMS services, email, Viber, WhatsApp, and other messengers.
• The administration has the right to add, modify, or delete any information provided by the user in all sections of the service if its display is incorrect or does not comply with the requirements of this agreement.
• A user may have only one personal account for specific purposes and tasks. It is prohibited to use multiple registrations simultaneously, except for companies or organizations for convenience and justified necessity.

 

USER RIGHTS AND RESPONSIBILITIES

• The user undertakes to use the Website and its functionality solely for the purposes for which it is intended. It is prohibited to collect, process any personal information of other users, send advertising emails through the messaging system, or use the site's functional capabilities for personal needs.
• Provide accurate information about oneself in the registration form and keep this information up to date.
• The user undertakes to provide accurate information about themselves in the specified registration form and to keep it up to date.
• Ensure the confidentiality of personal data from third-party access and not disclose it to others. Keep access data to the Account confidential and immediately notify the service administration in case of their loss or if signs of unauthorized access by third parties are detected.
• Adhere to the rules and norms of etiquette when communicating through the service's functionality and refrain from publishing information that incites social, national, religious hatred or enmity.
• It is prohibited to use software or perform actions that may affect the stable operation of the system.
• The user has the right to contact us at any time and state their issue with using Rentu.lt or dissatisfaction with the work of the service administration by sending an email to: info@rentu.lt.

 

HOST'S RIGHTS AND RESPONSIBILITIES

• Maintain the posted information and materials in the advertisements in an up-to-date state.
• Promptly respond to messages received from users and the service administration, as well as important system notifications from Rentu.lt.
• It is prohibited to use Rentu.lt solely for the purpose of receiving inquiries for further processing outside of the service.
• It is prohibited to use the functionality of the service solely for the purpose of receiving inquiries for further processing outside of the service.
• The user undertakes to post advertisements strictly in accordance with the theme of Rentu.lt and the requirements applicable to them, as specified in Section 10 "Rules for Posting Advertisements".

 

RENTU.LT'S RIGHTS AND RESPONSIBILITIES

• Ensure the functionality of Rentu.lt and round-the-clock access for users to their personal accounts and other important sections of the service.
• The site administration has the right to temporarily suspend the operation of the service in case of necessary maintenance work, the discovery of errors, malfunctions, or any other issues, as well as for conducting any preventive measures.
• Timely inform users about possible changes in the operation of the Website and the terms of service provision.
• The site administration has the right to suspend or terminate the provision of services to the user if it believes that the information provided or distributed by the user does not correspond to reality and violates the rules and conditions of the User Agreement.
• The site administration may deny the user's request for "Account Deletion from the system" if fraudulent activities are detected or may require additional information to identify you as the owner of this account.
• The site administration has the right to suspend the User Agreement due to the absence of any user activity, specifically taking no actions on received emails, requests, notifications for more than 365 days.
• The site administration may, at any time, request confirmation of the data provided during registration or posting of advertisements.

 

FREE SERVICES

Rentu.lt is a free service for searching and posting short-term and long-term rental listings in Lithuania. It does not charge any fees to users, except for additional services for promoting listings.

 

PAID SERVICES

Rentu.lt charges property owners only for providing additional services necessary for promoting listings and accessing previously restricted functionality of the service. More detailed information about these services and their costs can be found on the respective pages for ordering specific services.

• Payment for paid services must be made in advance using the payment methods offered on the Rentu.lt website. A payment is considered completed once Rentu.lt receives confirmation from the payment service provider. Upon the Landlord’s request, an invoice may be issued in accordance with the laws of the Republic of Lithuania.
• Rentu.lt reserves the right to unilaterally change the prices, types, and payment procedures for paid services at any time. Such changes apply only to newly ordered services and do not affect services that have already been paid for.
• Fees for listings or content that have been removed or deleted due to the Landlord’s violation of these Terms are non-refundable. Amounts paid for services that have already been provided or have commenced are also non-refundable, except where required by applicable law.
• If a listing is moved by the Landlord from active to inactive status, or if its display is suspended due to the Landlord’s fault, the non-display period is counted toward the total ordered period and is neither transferable nor extendable.
• Paid services are activated within a reasonable time after payment has been received. Rentu.lt makes every effort to ensure uninterrupted service provision; however, it is not liable for temporary technical disruptions or service unavailability beyond Rentu.lt’s control.

 

PAYMENT OF SERVICES (RENTU.LT  WALLET)

• Payment for additional services is made by depositing funds into the Virtual Wallet on the Rentu.lt website in the national currency (Euros).
• The provision of ordered services becomes effective only after payment and crediting of funds to the account of the service owner.
• The cost and duration of services are determined by the site administration and displayed in the respective section of the website.
• Paid services on the website are non-refundable.
• In the event of the deletion or hiding of a listing (termination of its display), the funds spent on paid services are not refundable, and their duration is not extended.
• Rentu.lt has the right to unilaterally change the prices for Paid Services and begin charging for some or all other services that were previously provided for free.
• In case of termination or violation of this Agreement, refunds for already purchased paid services will not be provided.

RULES FOR POSTING ADVERTISEMENTS

10.1 GENERAL PROVISIONS

• The website is strictly intended for posting advertisements that correspond to the theme of the site, namely for owners of short-term and long-term rental properties, for whom providing accommodation for short periods (day, week) and long-term periods (month, year) is the main and priority service.
• Advertisements that do not correspond to the theme of the site, as well as offers of accommodations with living conditions that are in a neglected and unsatisfactory state, are not allowed for publication.
• One advertisement equals one offer. Combining information about multiple accommodation units in one advertisement is prohibited, except if their characteristics, conditions, pricing, and location completely match the main advertisement and a single availability calendar can be applied to it. For example: (Double rooms, single rooms, etc.).
• Duplication of advertisements (creating identical or similar ones), including through different accounts, is prohibited.
• In case there is a similar advertisement to yours on Rentu.lt by another user, all disputes regarding the right to priority publication are resolved personally.
• To publish a property rental offer on the Rentu.lt website, it is necessary to fill out the advertisement form, consisting of 5 stages, each of which is mandatory to complete. Activation of the advertisement is not possible without correct filling and providing all the necessary information.
• The site administration may request additional information from the User, taking into account the specifics of the advertisement, if the provided material raises doubts or does not fully reflect all the important conditions, limitations, or features of the offered accommodation, which are necessary for its display on the site. 

10.2 LOCATION

It is necessary to provide the exact or as close as possible address of the property, if the functionality of the service does not allow this to be done correctly.

 

10.3 DESCRIPTION AND TITLE

• Minimum Description Length is 100 characters.
• Minimum Title Length is 60 characters.
• It is necessary to provide a description of your property in at least one of the specified languages on the service.

 

10.3.1 TITLE OF THE ADVERTISEMENT

• The title of the advertisement should contain only concise information and keywords that emphasize the main and unique features of your property. (For example: Stylish apartment with balcony and panoramic view of the Old Town)
• It is prohibited to include any contact information.
• Excessive and unjustified use of capital letters and words to draw attention, such as "Hot Deal," "Special Offer," etc., is not allowed.

10.3.2 WHEN FILLING OUT THE "DESCRIPTION" SECTION, IT IS PROHIBITED TO:

• Use confusing or unclear wording, including text with obvious grammatical errors.
• Write words in all capital letters (except standard abbreviations) or use graphic symbols and signs without reasonable justification (e.g., multiple exclamation marks, spacing between letters).
• Include descriptions of products or services that are not directly related to the listed property.
• Mention names, links, or services of competing platforms or third parties.
• Insert links to internal or external resources in the property description. Links are only permitted in the section specifically designated for this purpose (“Useful Links”).
• Combine information about multiple properties in one listing if they differ in parameters, location, or pricing and cannot be covered by a single availability calendar.
• Insert meaningless or excessive keywords or hashtags that reduce text readability.
• Provide false or misleading information about the location of the property in order to increase its attractiveness (e.g., stating that the property is located in a historic district or directly by the sea if that is not true).

10.4 EXTERNAL LINKS

• Links to similar listings on services that use online reservation and booking systems, such as Airbnb, Booking, or personal websites, are allowed.
• Any links to similar websites in terms of theme and functionality are prohibited.
• It is prohibited to provide links that are unrelated to the specific property listing, as well as those that violate Lithuanian legislation or norms of decency and morality.
• Posting links to similar listings on another platform where the provided information, pricing policies, and other important conditions for the user significantly differ from the listings on the Rentu.lt website is prohibited.
• The site administration may make changes to these rules at any time and may prevent the publication of links that appear to be outdated and may mislead users.

 

10.5. LISTING PHOTOS

• A minimum of 4 photos must be provided in JPG or PNG format, with a resolution of at least 800x600 pixels.
• Photos must be of high quality, well lit, and accurately represent the unique features of the property.
• Images must not infringe copyright, violate privacy rights, or depict content unrelated to the property.
• Photos where the main focus is on people, animals, or unrelated interior objects are not permitted.
• Low-quality photos (e.g., dark, blurry, distorted) are not allowed.
• The use of frames, captions, logos, watermarks, or other added graphic elements is prohibited.
• Collages or merged images (multiple photos combined into one) are not allowed.
• Only photos directly related to the rental property may be uploaded.

10.6 PRICING POLICY

• The indicated price must be accurate, up to date, correspond to the chosen accommodation category, and be displayed in Euros.
• It is prohibited to indicate an artificially lowered price intended only to attract attention if that price applies under limited or misleading conditions (e.g., per person instead of per property, or for a long-term rental only). Additional details on seasonal, duration-based, or conditional pricing may be included in the listing description.
• Displaying the cost of accommodation per day per person is permitted only for categories where accommodation is provided in shared spaces with individual sleeping places (e.g., hostel, camping, guesthouse, or a single room in a shared apartment).
• The price entered in the “Price for 3 hours” field may not exceed the cost of one full day’s rental.
• It is strictly prohibited to state an inflated or misleading price for the purpose of self-promotion or any objective not aligned with the intended use of the Service.

10.7 AVAILABILITY CALENDAR

• The availability calendar is provided only for short-term accommodation listings. Maintaining and regularly updating the calendar is the sole responsibility of the listing author (Host).
• The administration reserves the right to suspend or remove a listing if there are repeated complaints regarding inaccurate availability or if the calendar has not been updated for more than 365 days.
  
  

10.8 CONTACT INFORMATION

It is forbidden to provide an incorrect or invalid phone number.

 

GUEST REVIEWS 

• Every registered User may rate their stay and leave comments on rental listings in the “Short-term Rental” category.
• All reviews are subject to mandatory moderation by Rentu.lt moderators to ensure compliance with service requirements and accuracy.
• Moderators reserve the right to edit reviews for clarity, formatting, or compliance without prior notice to the author.
• Reviews may be refused or removed at the discretion of the moderator, or at the request of the property owner, if the content is unverifiable, malicious, or otherwise violates these Terms.
• A previously removed review may be reinstated if the User provides verifiable evidence regarding the situation, and the review is deemed useful for helping other Users make informed decisions or avoid disputes.

 

11.1 REVIEW PLACEMENT RULES:

• Reviews are permitted for publication only if their authenticity is not in doubt and their accuracy can be confirmed.
• Reviews are accepted only when there is correspondence between Users through the Rentu.lt system confirming that accommodation services were actually provided.
• Reviews must be written in clear text and may not contain excessive spelling errors, profanity, URL links, contact details, or personal information obtained during the stay.
• Duplicate reviews are prohibited. One review may only be submitted for one specific listing, based on impressions from a specific stay.
• Posting reviews for oneself, or arranging reviews from other Users for the purpose of self-promotion or artificially boosting a listing’s rating, is strictly prohibited.
  
  

CONSEQUENCES OF VIOLATIONS OF RULES

• The site administration reserves the right to delete, suspend the display of listings, terminate or block access to the site at any time without prior notice in the event of violations and non-compliance by the user with the terms of this agreement.
• In the event of rule violations and the application of restrictions, any paid services ordered will be annulled without a refund.
• In case of rule violations, the user will be informed about the applicable restrictions by sending an email to the email address provided during registration in the personal account.

PROTECTION OF PERSONAL DATA

• Rentu.lt uses and processes the provided personal data of the user in accordance with the privacy policy published at https://www.rentu.lt/RU/politika-konfidencialnosti/. Rentu.lt is not personally responsible for its legality and accuracy.
• The privacy policy and any of its parts are not considered contractual provisions and do not become part of these Rules.

INTELLECTUAL PROPERTY

• Any information posted on the Site (including text, user database, images, design elements) is the intellectual property of Rentu.lt, Partners, and Users of the Site and is protected by law.
• Any partial or complete copying, modification, and placement of materials from the service without prior consent and written permission from the copyright holder is illegal.
• By posting and providing graphic and text materials on the Site, the user gives their maximum consent for its use for advertising purposes on social networks and other platforms, with or without indicating the source.

FINAL PROVISIONS

• All disputes between the parties shall first be resolved through negotiations and mutual compromise. If no agreement is reached, disputes shall be settled in accordance with the laws of the Republic of Lithuania.
• Upon termination of this Agreement, the User may request a refund of any unused funds remaining in their Personal Account. Refunds can only be transferred to a bank account held in Lithuania.
• The User may at any time discontinue use of the Service and request deletion of the personal information provided during registration by sending an email to info@rentu.lt. However, such termination does not release the User from obligations arising from transactions or agreements concluded prior to the termination of their relationship with Rentu.lt.